These Terms of Service govern your use of the website and services provided by Keplr Vision, LLC, an integrated systems design studio for clinical eye care networks. The company is located at 1705 Tullamore Ave Ste A, Bloomington - 61704-9600, United States (US), and can be reached at media@keplrvision.buzz or by telephone at +16165354247. By accessing our website or engaging our studio, you agree to these terms. Please read them carefully, because they define the rights and responsibilities that apply to both you and the company.
We have written these terms in plain language because clear sightlines matter in business as much as they do in a clinical exam room. If any provision is unclear, contact our studio and we will explain it before you proceed.
Acceptance of These Terms
By visiting our website, submitting an inquiry, or engaging Keplr Vision, LLC to perform services, you confirm that you accept these Terms of Service and agree to be bound by them. If you do not accept these terms, you should not use our website and should not engage our studio. These terms apply together with any separate written service agreement you sign with the company, and where a signed agreement conflicts with these terms, the signed agreement controls for that engagement.
You also agree to our Privacy Policy, which explains how we handle information and which is incorporated into these terms by reference. Together, these documents form the basis of your relationship with our studio.
Definitions
In these terms, the words the company, we, us and our refer to Keplr Vision, LLC. The words you and client refer to the person or organization accessing our website or engaging our services. The word website refers to the pages operated by the company and accessible through its domain. The word services refers to the computer integrated systems design work we provide, including clinical network systems integration, diagnostic device software design, patient data pipelines, exam room network audits, imaging platform rollouts and vendor systems root cause engineering. The word deliverables refers to reports, documentation, software, configurations and other materials we create and provide in the course of an engagement.
Eligibility and Authority
Our website and services are intended for businesses and professionals, including clinical eye care networks, practice managers and clinical leadership. By using our website or engaging our services, you represent that you are at least the age of majority in your jurisdiction and that you have the authority to enter into these terms on behalf of yourself or the organization you represent.
If you engage our studio on behalf of a practice or another organization, you represent that you are authorized to bind that organization to these terms and to any separate service agreement. If your authority changes, you must notify us promptly so that we can confirm the correct signatory for the relationship.
Scope of Services
Keplr Vision, LLC provides computer integrated systems design and related technical services for clinical eye care networks. Our services include clinical network systems integration, diagnostic device software design, patient data pipelines, exam room network audits, imaging platform rollouts, and vendor systems root cause engineering. The precise scope of any engagement is defined either in a written proposal accepted by you or in a separate service agreement signed by both parties.
We may describe services on our website for general information. Those descriptions are not an offer to perform work on specific terms, and they do not create a binding obligation until a scope and fee are agreed in writing. We reserve the right to decline an engagement, to propose a different approach, or to require additional information before accepting work.
Separate Service Agreements
Most engagements are governed by a separate written service agreement that specifies the scope, timeline, fees, deliverables and any special terms such as confidentiality obligations or access requirements. Where such an agreement exists, it takes precedence over these terms for that engagement to the extent of any conflict.
If no separate agreement exists but we perform work for you based on an accepted proposal, these terms govern that work. An accepted proposal may take the form of a signed document, a written reply confirming acceptance, or a purchase order that incorporates the proposal.
Client Responsibilities
To perform our work effectively, we depend on you to provide accurate and timely information about your systems, your clinical workflow and your objectives. You agree to provide reasonable access to the rooms, devices and personnel needed for an engagement, to designate a point of contact who can make decisions, and to inform us of any constraint that could affect safety or clinical operations.
You are responsible for the condition of your own systems before an engagement begins, for maintaining backups of your data, and for complying with the laws and professional standards that apply to your practice. You agree not to ask us to perform work that would require us to act unlawfully or to violate the rights of a third party. You also agree to review our deliverables promptly and to raise any concern so that we can address it while the engagement is active.
Fees and Payment
Fees for our services are set out in the applicable proposal or service agreement. Unless otherwise stated, fees are exclusive of taxes, travel costs and third party expenses, which will be itemized and passed through at cost where they apply. We may require a deposit before work begins, particularly for engagements that involve on site presence or reserved production time.
Invoices are payable within the period stated on the invoice. Past due amounts may accrue interest at the rate permitted by law, and we may suspend work on an engagement while an undisputed invoice remains unpaid after a reasonable reminder. If you dispute an invoice, you agree to notify us promptly and to pay any undisputed portion while we resolve the dispute together.
Scheduling and Access
On site work such as audits, imaging rollouts and root cause investigations must be scheduled in advance so that clinical operations are protected. We will agree a window with you and will make reasonable efforts to work around patient hours and other constraints you identify.
If a scheduled visit must be changed, please notify us as early as possible so that the time can be reallocated. Repeated cancellations or a lack of access at the agreed time may require us to reschedule the engagement and may affect the fees quoted for the work.
Deliverables and Ownership
Unless a service agreement states otherwise, you receive ownership and use of the written reports, documentation and configurations we create specifically for you under an engagement, once all fees for that engagement have been paid. This transfer covers the tangible deliverables described in the scope and does not transfer ownership of our pre existing tools, libraries or methods.
We may retain copies of deliverables and related records as needed for our own quality, legal and accounting purposes, subject to the confidentiality obligations described in these terms and in any separate agreement. Where a deliverable includes software, the applicable license terms will be stated in the agreement or in the deliverable itself.
Intellectual Property
The contents of our website, including text, layout, graphics and the design of our pages, are owned by Keplr Vision, LLC and are protected by applicable intellectual property law. You may view and use our website for legitimate business purposes, but you may not copy, reproduce, republish or redistribute its contents for commercial purposes without our written permission.
Our methods, templates, software components and know how remain our property, and nothing in these terms grants you a license to them except as expressly stated in a service agreement. Likewise, your systems, data, trademarks and confidential information remain yours, and we claim no ownership over them.
Acceptable Use of the Website
You agree to use our website lawfully and respectfully. You will not attempt to gain unauthorized access to our systems, interfere with the operation of the site, introduce malicious code, scrape content at a disruptive rate, or use the site to send spam or unlawful communications. You will not misrepresent your identity or your affiliation when contacting our studio.
We may suspend or restrict access to our website if we believe that it is being used in breach of these terms or in a way that harms our studio, our clients or other visitors. We may also block abusive traffic at our network edge to keep the site available for genuine users.
Confidentiality
Each party may receive confidential information from the other in the course of an engagement. Confidential information includes non public business, technical, financial or clinical information that is disclosed in connection with the work. Each party agrees to use the other confidential information only for the purposes of the engagement and to protect it with reasonable care.
Confidential information does not include information that is or becomes public through no fault of the receiving party, that the receiving party already lawfully knew, that is independently developed, or that is lawfully received from a third party without a duty of confidence. Where a party is required by law to disclose confidential information, it will give prompt notice where permitted so that protective measures can be considered.
Clinical Responsibility
Keplr Vision, LLC is a systems design and technology studio. We are not a provider of medical or optometric care, and nothing we do replaces the independent clinical judgment of a licensed practitioner. We design, integrate, audit and document systems, and we validate that those systems meet the technical requirements agreed with you. We do not diagnose patients, prescribe treatment or make clinical determinations.
You, as the clinical organization, remain responsible for the care you provide, for the accuracy of the records you keep, and for ensuring that any system we help you deploy is used in accordance with applicable clinical standards and law. Our deliverables describe the behavior of systems, not the suitability of any clinical decision. Where a change could affect clinical workflow, we will explain the expected impact so that your team can make an informed decision before the change goes live.
Third Party Systems and Vendors
Our work often involves systems supplied by third party vendors. We do not control those vendors, their hardware, their firmware or their support practices. While we make reasonable efforts to integrate third party systems faithfully, we cannot guarantee the behavior of a system whose source code and roadmap we do not control.
Where a vendor imposes license terms, warranty conditions or support requirements, those terms apply between you and the vendor, and you are responsible for complying with them. If a vendor refuses to cooperate with an integration or a root cause investigation, we will document that situation and explain its effect on the engagement. We are not liable for a vendor decision to withhold support or to change its systems in a way that affects our work.
Warranties and Disclaimers
We provide our services with the skill and care that is customary for a professional integrated systems design studio. We warrant that we will perform our work in a professional manner and that our deliverables will substantially conform to the scope agreed with you. Any additional warranty must be stated in a separate service agreement.
Except for the warranties expressly stated here, our website and services are provided on an as is and as available basis, and we disclaim all other warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and non infringement, to the fullest extent permitted by law. We do not warrant that our website will be uninterrupted or error free, or that it will be free of harmful components.
Limitation of Liability
To the fullest extent permitted by law, Keplr Vision, LLC will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost data or business interruption, arising out of or related to your use of our website or services, even if we have been advised of the possibility of such damages.
Our total aggregate liability for any claim arising out of or related to an engagement will not exceed the total fees paid by you to the company for that engagement during the twelve months preceding the event giving rise to the claim. Some jurisdictions do not allow the exclusion of certain damages or limitations of liability, so parts of this section may not apply to you, and in that case our liability will be limited to the maximum extent permitted by law.
Indemnification
You agree to indemnify and hold harmless Keplr Vision, LLC, its members, employees and contractors from claims, damages, losses and reasonable expenses, including legal fees, that arise out of your breach of these terms, your misuse of our website or services, your violation of any law or third party right, or the content and operation of systems and data that you provide to us.
We agree to notify you promptly of any claim for which we seek indemnification and to cooperate in the defense of that claim at your reasonable request. You will not settle a claim in a way that imposes an obligation on us without our written consent.
Termination
These terms apply while you use our website or engage our services. Either party may terminate a service agreement as provided in that agreement or, where no agreement exists, by giving reasonable written notice to the other party. We may suspend or terminate access to our website immediately if we believe that it is being used in breach of these terms.
On termination, you agree to pay for all work performed and expenses incurred through the effective date of termination. Sections of these terms that by their nature should survive termination, including confidentiality, intellectual property, warranties and disclaimers, limitation of liability and indemnification, will continue to apply.
Governing Law and Disputes
These terms are governed by the laws of the State of Illinois and the applicable laws of the United States, without regard to conflict of law principles. Any dispute that cannot be resolved informally will be subject to the exclusive jurisdiction of the state and federal courts located in Illinois, and each party consents to venue in those courts.
Before pursuing formal proceedings, we ask that you contact our studio at media@keplrvision.buzz or +16165354247 so that we can attempt to resolve the matter directly. Many disagreements are the result of a misunderstanding that a short conversation can clear, and we prefer to solve problems at the bench rather than in a courtroom.
Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our services, our practices or applicable law. When we update the terms, we will revise the effective date and, where a change is significant, provide a clearer notice on our website. Your continued use of our website or continued engagement with our studio after an update takes effect indicates that you accept the revised terms.
If you do not agree with an update, please contact us before continuing to use our services, and we will discuss your concerns. For an active engagement, a material change to these terms will not apply retroactively to work already performed under the prior version.
Contact Information
If you have questions about these Terms of Service, or if you wish to discuss an engagement, you may reach Keplr Vision, LLC through any of the following channels.
By email at media@keplrvision.buzz. By telephone at +16165354247. By mail at Keplr Vision, LLC, 1705 Tullamore Ave Ste A, Bloomington - 61704-9600, United States (US). Our studio welcomes your questions and will respond as promptly as we can.
Thank you for taking the time to read these terms. Clear agreements, like clear sightlines, make good work possible.